Legal notice / Mentions légales
Seller identification / Identification du vendeur
Trading name / Nom commercial: Terra Australis Technical.
Legal operator / Exploitant légal: Steven Puckering EI (entrepreneur individuel), also operating under the business name Springer Service & Repair.
SIREN: 993 959 790
SIRET: 993 959 790 00011.
Registered address / Adresse professionnelle déclarée: 16 rue Armand Barbès, 87300 Bellac, France.
Customer contact / Contact client: steve@terraaustralistechnical.com
Telephone: +33 7 43 25 59 98.
Publication director / Directeur de la publication: Steven Puckering.
Business activity: Specialist online distribution and destination-specific quotation of Australian four-wheel-drive equipment. Goods normally dispatch from Australian manufacturers directly to the customer's country, rather than from a French warehouse.
VAT / TVA
VAT, the importing party and the applicable customs procedure are identified in each confirmed destination-specific quotation. The business's French VAT registration or exemption status must be established from its current tax registration before a tax representation is made or payment accepted. Any VAT identification legally required for a sale is supplied on the relevant final commercial documents. A product's advertised guide price is not an invoice or evidence of VAT payment.
Consumer complaints and mediation / Réclamations et médiation
For any complaint, contact steve@terraaustralistechnical.com or write to the registered address above.
Consumer mediation scheme: formal appointment pending. Terra is arranging an agreement with a mediator recognised by the French CECMC for distance retail. We will publish the mediator's verified name, postal address and website on this page and in our terms once the convention is accepted. We are not claiming membership of a mediation scheme before its approval. We must complete this appointment before concluding B2C sales.
Website hosting / Hébergement
Online retail platform: Shopify. Provider: Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada; telephone +1 613 241 2828. European Shopify contracting entity: Shopify International Limited, The Sidings, 4th Floor, Grand Canal Quay, Dublin D02 E7K8, Ireland. Shopify's infrastructure providers may differ from the platform provider.
Product safety, warranty and import
Product-specific manufacturer traceability, relevant safety notices, EU responsible economic operator where legally required and supporting technical evidence must be verified before a product is placed on the EU market. Read product safety and import information. See our returns and warranty information for mandatory statutory rights.
Registration information reproduced from the existing French EI's business records. The exact administrative description of its newly updated activity and VAT regime remains subject to the official updated registration/tax record.